Shipping Policy

At Kiddies Motors, we aim to provide efficient and reliable shipping services to ensure your orders reach you in a timely manner. Please read our Shipping and Delivery Policy carefully to understand the terms and conditions regarding shipping and delivery of your purchases.

NB: Total Delivery Time = Processing Time + Shipping Time

Processing Time

Order processing takes place during normal business hours, Monday through Friday. please allow 1-2 business days(Mon-Fri) for processing. Orders received after 5:00PM Greenwich Mean Time (GMT) will be begin being processed the following business day.

Standard Shipping Rates:

Order Cut-off Time

Order Cut Of time is 5:00PM Greenwich Mean Time (GMT). If you order after 5 PM, then order will count the next day.

Currency support

All prices are displayed in GBP (£) for orders within United Kingdom to ensure a clear and convenient shopping experience.

Shipping Confirmation: 

A shipping confirmation email, inclusive of tracking details, will be sent as soon as your order is dispatched.

Order Tracking

We understand that our customers want to know where their order is at all times. That’s why we offer order tracking. Once your order has been shipped, you will receive a tracking number that you can use to track your order on our website. This allows you to know exactly where your order is and when it will be delivered.

International Shipping

Currently, we only ship to customers within the United States. We are working on expanding our shipping capabilities to include international customers in the future.

Shipping Delays:

While we aim to meet delivery estimates, unforeseen circumstances beyond our control may lead to shipping delays. If you encounter any issues with your order’s delivery, please contact our customer support team for prompt assistance.

Lost or Damaged Items:

In the event of a damaged or lost order, kindly reach out to us immediately. We will liaise with the shipping carrier to resolve the issue, ensuring you either receive your items or a refund, as applicable.

Holiday Schedule

Kiddies Motors, does not work on public holidays. This means that orders placed on public holidays will be processed the next business day. We believe that our employees should have the opportunity to spend time with their family and loved ones during the holidays.

Contact us:

• Trade name: Kiddies Motors
  
• Business Phone: +44 12 7496 6882
  
• Business Email: info@kiddiesmotors.co.uk
  
• Business Address: 3 Glenholme Road, Bradford BD8 9DR, United Kingdom